ACCESSIBILITY

The Hedges East Hampton is committed to providing a welcoming and inclusive experience for all guests. We strive to ensure that our website, is accessible to users of assistive technologies including screen readers, screen magnifiers, and alternative input devices.Our website is being updated to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We continue to evaluate and improve the usability and accessibility of our digital content. Please note that certain links (such as our reservation platform) may direct you to third-party websites, where accessibility may vary.

Historic Property Considerations

The Hedges East Hampton is a registered historic landmark, and as such, is not fully ADA accessible. Due to the age and protected status of the property, structural modifications that would bring the building into full compliance with current ADA standards are not permitted without compromising its historic integrity.

That said, we are committed to making reasonable accommodations wherever possible. If you have specific questions about accessibility, or if there is anything we can do to assist in planning your visit, we encourage you to contact us directly.

info@thehedgeseasthampton.com
631.324.7101

We welcome all guests and are happy to provide detailed information about our property’s features to help you determine if it meets your individual needs.

PHOTOGRAPHY

The Hedges is undeniably photogenic—we get it. But while you’re welcome to snap a few personal memories for your feed, all photography on property is strictly for personal, non-commercial use.

That means:

• Absolutely no commercial shoots in guest rooms or public spaces
  
• No brand promotion, product placement, influencer content, or advertising
  
• No professional equipment or crews without prior written approval
  

If you’re planning a photoshoot of any kind beyond personal use, it must be reviewed and approved by our Sales & Marketing team before your arrival. Unauthorized shoots will be asked to stop—and may result in removal from the property.

We’re happy to work with you if you ask first—just don’t assume.To inquire about a shoot:
Contact us at press@thehedgeseasthampton.com

PRIVACY POLICY

HI OPCO LLC (“Company”, “we”, “us”) values your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we collect when you access www.thehedgeseasthampton.com (our “Website”), how we use it, how it’s protected, and your choices regarding that information.

1.  Scope

This policy applies to:

• Information collected on our Website
  
• Information gathered via email, text messages, and other electronic communications between you and us
  

It does not apply to third-party websites or services linked from our Website.

2.  Information We Collect

• Personal information you provide (e.g., name, email, phone, postal address) when you complete a form or contact us directly.
  
• Automatically collected data, such as IP address, browser type, device information, and usage patterns via cookies and similar technologies.
  

Note: We comply with U.S. privacy and security standards, including the New York SHIELD Act. By using our Website, you consent to processing your data in the U.S.

3.  How We Use Your Information

To:

• Operate, maintain, and improve our Website
  
• Respond to requests and provide services or information
  
• Customize and personalize user experience
  
• Send updates, notices, and marketing (with consent where required)
  
• Analyze site usage via analytics tools to optimize performance
  
• Protect against fraud and ensure site security
  

We may use cookies to tailor and track your experience. You can disable cookies in your browser—though some site features may not function properly without them.

4.  Disclosure of Information

We may disclose your information:

• To affiliates, service providers, or contractors assisting in site operations
  
• If legally required (e.g., court order, government request)
  
• To enforce terms of use, protect rights or property, or address security issues
  
• In the event of a business transfer (merger, acquisition, sale), subject to safeguarding your data
  

We do not sell your personal information.

By providing your email address and subscribing to our newsletter, you consent to receive marketing communications from both The Colony Hotel Palm Beach and The Hedges Inn East Hampton. As affiliated properties, we may share your information between our brands in accordance with our privacy practices.

5.  Your Choices

• You can opt out of promotional emails (via unsubscribe link)
  
• You can disable cookies via browser settings (noting some site functions may be impaired)
  
• You can contact us to request modification or deletion of your personal data
  

6.  Children

Our Website is intended for adults only. We do not knowingly collect information from children under 13. Any such inadvertent collection will be promptly deleted.

7.  Changes to This Policy

We may update this policy periodically. Any material changes will be posted here, including a new “effective” date. Continued site use after updates constitutes acceptance.

8.  Contact Us

Email: info@thehedgeseasthampton.com
Phone: 631.324.7101
Address: The Hedges East Hampton, 74 James Ln, East Hampton, NY 11937

TERMS OF USE

1.  Acceptance & Modification of Terms

By accessing or using www.thehedgeseasthampton.com, you agree to these Terms and our Privacy Policy. We may revise these Terms at any time; using our Website after updates means you accept the changes.

2. Use of the Website

• For personal, non-commercial use only (e.g., reservations for you and your guests)
  
• You agree not to disrupt the site, harvest data, or violate any applicable laws
  
• Misuse or fraudulent bookings may result in cancellation at our discretion
  

3.  Account Security

If provided login credentials, you are responsible for keeping them secure and for notifying us of unauthorized access.

4.  Intellectual Property

All site content is owned or licensed by HI OPCO LLC and protected by copyright, trademark, and other IP laws. You may only use content for personal, non-commercial purposes (e.g., printing for personal use).

5.  Disclaimer & Limitation of Liability

• The Website is provided “as is” without warranties of accuracy, reliability, or uninterrupted availability
  
• We are not liable for damages resulting from use or inability to use the Website to the fullest extent permitted by law
  

6.  Indemnification

You agree to indemnify and hold HI OPCO LLC harmless from any claims, losses, or damages arising from your breach of these Terms.

7.  Governing Law

These Terms are governed by the laws of the State of New York. Any dispute must be resolved in the courts of Suffolk County, New York.

8.  Miscellaneous

• Severability: Invalid provisions do not affect the validity of remaining ones
  
• Waiver: Our failure to enforce any term is not a waiver of that term
  
• Entire Agreement: These Terms and the Privacy Policy are the entire agreement regarding the Website

SMS PRIVACY POLICY

At The Hedges Inn East Hampton your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data, particularly in relation to SMS communications.

SMS Communications

To enhance your stay and provide timely updates, we may use your personal data to contact you with SMS messages. These messages are primarily transactional and informational, relating to your reservation and customer support. This may include:

● Pre-arrival reminders: Information about your upcoming stay, check-in details.

● Check-in instructions: Guidance for a smooth arrival.

● Mid-stay check-ins: Ensuring your comfort and addressing any needs.

● Post-stay communications: Thank you messages, feedback requests, or electronic receipts.

● Customer Support: Responding to your inquiries or providing assistance during your stay.

Consent for SMS Messages

By providing your mobile number during the reservation process, check-in, or through our online services, you provide your consent to receive SMS text messages from The Hedges Inn East Hampton via its mobile text message provider.

Message Frequency: Message frequency will vary based on your reservation and interaction with us. You can expect approximately 8-10 messages per reservation, plus additional messages, if you engage with customer support via SMS or anything that can help you elevate your experience and relevant messages.

Opt-Out: You may opt out of receiving any or all SMS communications from us at any time. To stop receiving guest experience messages or any other SMS text messages, simply reply with the word STOP to any message you receive from The Hedges Inn East Hampton. You can also opt out by following the unsubscribe link in our emails, where applicable.Help & Support: For assistance with our SMS program, please reply with the word HELP to any message you receive from The Hedges Inn East Hampton, or contact our front desk directly at (631) 324-7101.

Message and data rates may apply. Please check with your mobile carrier for details on your plan.

Usage Data

We may collect information on how our services are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), type of browser used and its version, pages of our Service that are visited, time spent on certain pages, unique device identifiers, and other pertinent diagnostic data. This data helps us understand how our services are used and to improve them.

How We Collect Your Data

Personal Data is collected in the following ways:

● Online services: Collected through our website, mobile applications, or through affiliate third-party booking sites (e.g., online travel agencies).

● During the reservation process: When you book a room or service with us.

● During check-in: When you arrive and register at the hotel.

● During check-out: For electronic receipts or feedback requests.

● Communication via e-mail: When you send or receive emails from us.

● Communication via SMS: When you send or receive text messages from us.

● Communication via third-party messaging services: Such as Google Messages, WhatsApp, Facebook Messenger, etc., if you choose to communicate with us through these platforms.

● Posts to social media related to the hotel: If you interact with us on social media platforms.

● Participation in a survey, contest, or promotional offer: When you voluntarily engage with these activities.

● Reservations by Phone, In Person or Online: Personal data is collected when you make a reservation or communicate with us over e-mail, fax, or SMS text. Communication may remain on record for quality assurance and training.

Sharing Your Data

We will not sell, rent, or trade your personal data to third parties for their marketing purposes.

We may share your personal data with trusted third-party service providers who assist us in operating our hotel services, such as our mobile text message provider, payment processors, or IT support. These providers are contractually obligated to protect your data and only use it for the purposes of providing services to us. We may also disclose your information if required by law or to protect our rights.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

The Hedges Inn East Hampton
74 James Ln, East Hampton, NY 11937